99: Development FIRST

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Development FIRST Steps

(David Peterson and Mary Dee Hicks)

  1. Focus on priorities:
    • What are the most important skills in your development plan?
    • Select 1-2 areas.
    • Work with focus areas for 1-2 months before moving on.
    • Figure out:
      • where are you know and where do you want to go?
      • what are you actually going to do differently?
      • what are the impacts of these changes?
  2. Implement something every day.
    • At least  5 min per day on development (micro initiative that might grow to macro impacts)
    • Seek out situations with:
      • High stakes and visibility
      • Novelty to stretch your comfort zone
      • Challenges that require you to do more than you’ve done in the past
      • Interactions that require you to work with non-subordinates
    • In these situations ask:
      • Can I take a risk each day?
      • How can I use my strengths?
      • What resources do I need?
      • What do I need to face?
  3. Reflect on your experience.
    • What have you learned from successes and mistake?
    • Write each day:
      • proudest moment
      • high light of the day
    • Look for patterns in reflections
  4. Seek feedback and support:
    • the more people you involve, the more chance of success
    • Supporters can give you
      • feedback
      • direction
      • new strategies
      • support
      • motivation
      • accountability
    • Guiding questions
      • Who are the best people to support you?
      • Who are the best people to get feedback from?
      • Can you tell them what you need and how they can help?
      • What kind of feedback is unhelpful?
      • How can you foster mentoring relationships with them?
  5. Transfer learnings into next steps:
    • Codify successes into patterns, resources, and supports needed to move forward
    • When success occurs:
      • write down success steps
      • ask others what they saw you do that was helpful
      • teach someone else how you did it
      • teach your learning to your team
      • ask others to hold you accountable to better patterns and make you aware of when you’re slipping back into old habits

 

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There are so many skills teachers can acquire to become better educators.  With so many options out there, it’s sometimes hard to choose and stick to a development plan that will lead to substantial change and success in any one area.  Following the steps above can help teachers and students achieve goals that relate to tricky change efforts.

 

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Preparation Steps
  • For teacher development plans:
    • Do an inventory of the teaching strategies and skills you would like to master to become a better teacher
    • Prioritize your inventory – seek out 1-2 focus areas
    • Brainstorm how you can take small risks each day to learn something new about your focus areas
    • Recruit people who can offer support, advice and feedback
  • For student development plans
    • Help students use learning targets to identify 1-2 focus areas
    • Research and develop scaffolding strategies, tools and activities that students can implement every day to become more skilled focus areas
    • Have students assume appropriate roles in development plans – thought partners, observers, feedback partners – train students how to perform roles well
Early Implementation Steps
  • For teacher development plans:
    • Keep record of risk tried each day and related learnings
    • Supplement notes with advice, feedback and observations from support team
  • For student development plans:
    • Have students record what they tried and what they learned from it.
    • Have student supplement their reflections with advice and observations from their support teams.
Advanced Implementation Steps
  • For teacher and student development plans:
    • Look for patterns in successes in journal entries
    • Identify the most effective strategies
    • Solidify the HOW in the effective strategies by teaching them to another team member
    • Identify new patterns you’d like to convert into routines
    • Recruit an accountability team that will let you know when you are sticking to new routines and when you’re slipping back into old habits

 

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98: Coaching Conversations

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  1. Hear the problem or issue fully.
    • Ask questions to determine what happened, when it happened, why it happened.
    • Reflect back content and emotions without giving advice.
  2. Get more details.
    • Ask more questions to find out:
      • duration of problem?
      • what’s been tried already?
      • who’s been affected?
      • what does everyone think the problem is?
      • anything work at all (even part time)?
    • Reflect back content and emotions without giving advice.
  3. Honor their ideas for a solution.
    • Ask questions to help him, her or them describe their possible next steps
      • What should be done next?
      • Who might benefit?
      • How long will next step(s) take?
      • What resources do you need?
      • How will you know if it’s working?
      • What are the merits of various solutions?
  4. Ask if they want your advice.
    • If not, confirm what they will next.
    • If they really need but don’t want it, offer it.
  5. Give your advice and make a plan.
    • Don’t just give the answer – create a mentoring moment
    • Think aloud (making thinking visible).
    • Explain considerations for choice
    • Explain why you selected choice
    • Explain what was considered and ruled out and why
    • If one exists, explain impact of a similar experience you’ve had and what you would’ve done better now that you know more
    • Explain what things they did not consider in their choice – unintended consequences, impact on stakeholders, resources needed, time needed, skills needed, etc.
  6. Plan
    • Decide on a next step
    • Decide when they will check back with you
    • Decide how they will know if next step is working

 

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Coaching conversations are a critical tool in managing teams during PBL projects.  Teams will sometimes reach an impasse and will need the assistance of a facilitator to think through a problem.  Observing the steps above will help teachers guide students through the process of analyzing, brainstorming, evaluating, and planning possible solutions to their team problems.

 

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Preparation Steps
  • Prior to needing to facilitate these conversations, offer up the Coaching Conversation as one of a selection of extra support tools that teams can use when they are feeling stuck or overwhelmed.
  • Teach students what are the purpose and format of Coaching conversations.
  • Observe teams to identify if any teams might need a coaching conversation.
Early Implementation Steps
  • If a team requests (or is perceived to be in need of) a coaching conversations, facilitate one using the steps listed in the WHAT section.
  • After the conversations have students reflect and provide feedback on how the session went.
  • Set up a plan to implement and evaluate next steps.
  • Check in on teams to see if their next steps worked.
Advanced Implementation Steps
  • Teach students how to have coaching conversations with their team mates.  While scaffolding this skill provide: a checklist of steps, modeling of steps, and practice role play opportunities.
  • After observing the steps being modeled or role played, ask students to brainstorm situations that may require coaching conversations.
  • To help students be more effective listeners during coaching conversations, look at ideas in here and here.
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97: Building Empathy

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Empathy:
  • Ability to understand people
  • Accurately hear unspoken feelings, thoughts and concerns of others
  • Seeing other people’s perspectives
Expressed and Unexpressed Feelings:
  • Challenges:
    • Not all feelings are spoken
    • People aren’t always aware of how they feel
Johari Window:
johari
  • Quadrant 1 Tips (Top left, Feelings are known to self and expressed)
    • Listen for blinking (feeling) words
    • Respond compassionately and attentively to feeling words
  • Quadrant 2 Tips (Bottom left, Feelings are known to self but unexpressed)
    • Observe body language
    • Ask questions related to perceived feelings
    • Put yourself in other’s shoes
  • Quadrant 3 Tips (Top right, Feeling are unknown to self, but expressed = Blind spot)
    • Ask person if he would like feedback and use SSBIR method
    • Be sensitive.  Don’t pry.  If needed, ask probing questions in private
    • Observe body language
  • Quadrant 4 Tips (Bottom right, feelings are unknown to all)
    • Ask questions
    • Put yourself in other’s shoes
Carkuff model:
  • Listen deeply by paraphrasing what was just heard without asking questions or giving advice
 
4 Levels of Listening:  For more listening tips, go here.
  1. Paraphrase content
  2. Paraphrase feelings
  3. Paraphrase feelings and content
  4. Paraphrase feelings, content and meaning
Star Listening:
  • Mostly at level 3 or above
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In team interactions, not all important emotions are expressed.  Teaching the Johari Window to students and related strategies can help students to practice empathy towards team members that are feeling emotions that are either unknown (but impactful) or difficult to express.  Teaching students how to actively listen and demonstrate empathy will help them build rapport with their team mates and to improve their shared trust and collaboration.

 

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Preparation Steps
  • Research more strategies relating to showing empathy for different states in the Johari window
  • Develop visuals, handouts and scaffolding activities to teach students how to actively listen during different Johari window states
  • Develop learning targets (long term and supporting) that relate to skillful listening
Early Implementation Steps
  • Implement scaffolding lessons prepped above – include modeling, guided role playing, small / large group discussions and reflections
  • Have students reflect on how they felt when they were demonstrating and receiving strategies related to building empathy
  • Have students communicate with their team mates on how they can better read each other’s feelings and what questions help them best communicate unexpressed emotions
Advanced Implementation Steps
  • Have students reflect over time on how practicing empathy building strategies affects their understanding of teammates and team morale
  • Ask students to use their reflections over time to uncover habits they would like to develop to continue to build empathy with others
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96: Building Rapport & Listening Skills

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Thinking Instead of Listening:

  • We can speak at 150 words / minute
  • We can think at 450 – 600 words / minute
  • Fast thoughts can create a distracting back chatter that makes listening challenging
  • Covey – We don’t listen to understanding; we listen to reply.

7 Barriers to Listening:

  1. Rehearsing a response:
    • mentally practicing to say your part
  2. False reassurances:
    • nod head like you’re listening, but you’re really looking for an opening to speak
  3. Cliches:
    • offer false cliches to appear like you’re paying attention
  4. Misdirected quotes:
    • ask questions that divert person from what they were saying before understanding it
  5. Not focusing:
    • paying attention to details outside the conversation
  6. Daydreaming:
    • paying attention to inside thoughts rather than conversation
  7. Selective listening:
    • catch a few words and pretend to listen

Good Listening Skills:  For more tips for building listening skills, go here.

  1. Don’t talk
  2. Nod head occasionally
  3. Softly look at person without staring
  4. Move away or look away from distractions
  5. Open body posture – don’t cross arms, don’t look at watch
  6. Give brief verbal acknowledgements – “Really”, “Wow”, “Interesting”, …
  7. Pace responses – if you give too may they’ll think you’re getting impatient or bored
  8. Ask clarifying questions

Building Rapport:

  • Listening – see above
  • Make deposits into emotional bank account:
    • deposit actions include: asking for ideas, listening, acknowledging their ideas, providing resources, etc
    • withdrawals include: asking for favors, negative feedback, etc.
  • Find things shared in common besides work
  • Be aware of attending behavior (how you look and act while you listen)
    • if your attending behavior includes off-putting stuff like frowning – make an effort to fix it
  • Match and mirror their communication style, learning style, or problem solving approaches
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Our brain is wired in such a way that good listening is a challenge.  Practicing good listening skills enhances communication and builds rapport.  Learning how to practice skills that build rapport will help one be a more charismatic leader and team player.  Teaching and practicing listening and rapport-building skills will help teachers and students to interact in ways that make deposits into persons’ emotional bank accounts.

 

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Preparation Steps

  • Design lessons and related resources that teach students how to improve their listening and rapport-building skills.

Early Implementation Steps

  • Early on in the year and in projects, facilitate workshops and activities that build students’ listening skills and the rapport they feel for each other.
  • While scaffolding these skills – offer modeling, practice opportunities, and encouraging feedback.
  • Have students reflect on how practicing these skills is affecting their team’s morale, relationships, and communication.

Advanced Implementation Steps

  • Periodically have students deliberately practice listening and practice building rapport.
  • Have students reflect on what makes these practices challenging and what they can improve in order to make their efforts feel and be perceived as more sincere
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95: Giving Feedback (SSBIR)

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Center for Creative Leadership Model for Giving Feedback (SSBIR):
  • Set the Stage: Intention / readiness to listen:
    • Ask if now is a good time to share feedback
    • Prepare listener for feedback
  • State the Situation:
    • What, where, when of the situation
  • State the Behavior:
    • Report facts (not interpretations, judgements) about behavior
  • State the Impact:
    • Most important step
    • Describe how behavior is affecting situations, time, money, and stakeholders
  • Resolution:
    • Ask how to resolve situation
    • Ask how to prevent future occurrences
    • If behavior is good, ask – how can we continue or enhance this?
When to give feedback:
  • Frequently
    • Easier to reinforce behavior
    • Start with positive feedback
    • Put money in emotional bank account
  • Timely
    • While experience is fresh
    • Don’t wait till experience or project is done
    • Can give feedback as they approach goals
    • Put money in emotional bank account
  • Development opportunity
    • Communicate opportunities to achieve goals
  • Solve performance problems
    • After there is money in the emotional bank account
    • Help listener arrive at strategies that will improve performance
More feedback tips
  • If it’s important, make an appointment for feedback
  • Be sensitive to power imbalance (choose neutral location to mitigate this)
  • Keep it simple
  • Leverage their strengths
  • Prepare feedback to fit listener’s communication style
  • Offer suggestions and support
  • Get their feedback about the feedback
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Giving constructive feedback is an important skill for teachers to have in order to set and manage high classroom expectations.  This is also an important skill to teach to students so they can communicate in ways that set and manage high expectations for their project teams.  The SSBIR method is a process that can be practiced by teachers and students in order to give both positive and negative feedback.

 

4-nowwhatPreparation Steps

  • Create visuals and role-play situations for SSBIR method
  • Create visuals and handouts for feedback methods and tips
  • Practice using SSBIR method in classroom and team management situations

Early Implementation Steps

  • Model and role-play SSBIR method with student teams.  Have each student practice being the speaker and the listener in the process.
  • Have students reflect on practice sessions with SSBIR method and predict when they will use this method in the future to give both positive and negative feedback.
  • Stage times for teams to have meetings dedicated to SSBIR feedback cycles so that students can practice giving each other constructive feedback.

Advanced Implementation Steps

  • Make frequent constructive feedback a part of team management routines.
  • Have students reflect on the SSBIR conversations and offer suggestions for how they can be better speakers and listeners during these conversations.
  • Have students document the next steps that emerge from SSBIR conversations and add these to their team’s goal setting documentation.
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94: Experiential Learning Characteristics

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12 Characteristics of Effective Experiential Learning Characteristics
  1. Equality:
    • Builds common ground through common experiences
    • All participants are equal in their knowledge to complete tasks
  2. Relationship Build Quickly:
    • Problem solving involves collaboration, communication, cooperation and physical effort
    • Participants interact a lot
    • Participants need to rely on each other – builds trust
    • Opportunities for people to get to know each other
  3. Disequilibrium:
    • Unfamiliarity of challenges puts people in state of disorder or disequilibrium.
    • Participants are stripped of normal roles and status.
    • Group self-organizes around challenge
  4. Projective Technique:
    • Group projects their leadership, collaboration and problem solving styles unto the experience.
    • Challenge shows what participants “typically do”
    • Leads to profound learning about work patterns and habits
  5. Decreased Cycle Time:
    • Task completion time is compressed so there is time to reflect
    • Learning can occur quickly – close in time to problem completion
  6. Meta Learning:
    • Participants use reflections on activity to learn about their leadership, collaboration & problem solving skills
  7. Chaos Management in a Safe Environment:
    • Teams experience change and resulting chaos in a safe space
    • Consequences for failure are limited
    • Teams develop strategies relating to change they can take back to normal workplace
  8. Kinesthetic Imprint:
    • Multi-dimensional learning – visual, hands on, mental, behavioral, physical, spiritual
    • Hands on activities help make lasting impression
  9. Common Language / Story-Making:
    • Experience creates common language, story & imagery that can be leverage in workplace
    • Common language shortcuts communication of common vision
    • Training experience is scripted to get participants to see themselves in a new light
    • Common story serves as a catalyst for change
  10. Encourages Risk-Taking:
    • Participants try out new roles
    • Participants take risks
    • Make mistakes with few costs
    • Risks are perceived vs actual
    • Try things out of comfort zone
  11. Diversity of Strengths:
    • Different strengths need to come together to solve the problem
    • Emphasized interdependencies of the team
  12. Fun: 
    • Offers fun ways to learn how to be a high performing team
    • Fun builds more open-mindedness

 

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The 12 characteristics of experiential learning can be used to design collaboration and team building activities that get students to problem solve, relate, connect, and reflect around common memorable experiences.  These experiences can be used to create a common language and common story around effective collaboration strategies.

 

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Preparation Steps
  • Research team building activity
  • Use the 12 characteristics to make sure activity has all the characteristics of an effective experiential learning task
  • Brainstorm how to add revisions that enhance strengths of activity
  • Brainstorm how to add revisions that fill in activity gaps
Early Implementation Steps
  • Facilitate experiential training with students
  • Facilitate related discussions that get students to learn more about how they collaborate, lead, and problem solve
  • Facilitate discussions that get students to identify, share and document effective strategies
Advanced Implementation Steps
  • Display effective strategies learned during experiential training
  • Have students deliberately implement strategies during their team work time
  • Have students reflect on how to improve, build upon collaboration and problem solving strategies

 

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93: Meeting Menace vs. Master

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Meeting Menace Behaviors:
  • Gets and acts irritated or upset at meetings
  • Frequently interrupts peoples at meetings
  • Asks question like weapons – not for inquiry, disguised statements
  • Over talks issues to advocate only one’s ideas
  • Makes disagreements a grand performance
  • Fails to build on other’s ideas
  • Doesn’t acknowledge others
  • Puts others on the spot – ask them to take sides on a conflict
  • Doesn’t notice when others see debates as uncomfortable conflicts / confrontations
  • Interrogates people in a condescending matter
Meeting Master Behaviors:
  • Takes time to prepare for meetings
  • Decides desired outcomes for each statement made
  • Asks clarifying questions before advocating for points
  • Asks colleagues for feedback
  • Before the meeting:
    • Defines purpose and objectives of meeting
    • Selects participants
    • Secures space and equipment
    • Prepares agenda and send it out ahead of time
    • Ask if anyone wants to add items to agenda
    • Conducts final check of meeting room
  • During the meeting:
    • Start promptly
    • Assign roles
      • Facilitator:
        • keeps meeting going and aligned to agenda
        • holds people to meeting norms.  see below
        • maintains a parking lot for off topic but interesting items
      • Scribe:
        • Takes meeting notes (minutes)
        • Shares notes within 48 hours of meeting
      • Participants
        • Follow norms
        • Add value to meeting
        • Notify others if you can’t make it to meeting
    • Prioritizes agenda time frames at meeting start
    • Manages time
    • Adopts and observes meeting norms such as
      • Arrive on time
      • Be well-prepared
      • Be concise.
      • Make “I” statements.
      • Don’t hold sidebar conversations.
      • Participate in a constructive manner.
      • Seek first to understand before being understood.
      • Make your thinking visible.
      • Don’t interrupt.
    • Hears from everyone
    • Limits or encourages discussion (depends on timing and prioritization of agenda items)
    • Clarifies actions to be taken
    • Summarizes results
  • After the meeting:
    • Gathers self / peer feedback on meeting
      • Satisfied with meeting? (0 – 10 score)
      • What was good, bad, and in need of improvement?
      • How on track was meting? (0-10 score)
    • Restores the room
    • Ensures scribe shares minutes
    • Follows up on agreed upon actions
    • Prepares next steps
    • Evaluates the content (what) and processes (how) used during meeting
Meeting Types:
  • Stand-ups:
    • 10-15 minutes
    • other names: red flag meetings, huddles
    • team stands in a circle
    • each person has opportunity to say something or pass
    • not a problem solving meeting
    • acceptable topics:
      • everyone’s need-to-know info
      • red flag issues – someone needs help to solve an urgent problem
      • share new info
      • share progress reports
      • clarify vision or deliverables
      • celebrate small wins
Meeting Checklist:
  1. Meeting leadership:
    • agenda was clear and explained up front
    • conveyed overall purpose of meeting
    • honored time frames
  2. Accountability:
    • individuals were prepared for meeting
    • actions had a clear assignment, owner and deadline
    • clarified resources for tasks
    • considered other stakeholder’s impact and involvement
  3. Communication:
    • Summary of decisions communicated
    • Summary of actions and their owners communicated
    • Next steps were stated and clarified
    • People evaluated the meeting and discussed improvements
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Adding value to meetings by exhibit meeting mastery behaviors and avoiding meeting menace behaviors is critical to making good lasting impressions in the work place.  People tend to get thin-sliced or permanently characterized (judged) by the snapshots of their character displayed at meetings.  People with positive snapshots tend to be more trusted.  Those with negative snapshots tend to stimulate negative feelings from co-workers such as dismissal, fear, and distrust.

 

Teaching students how to be meeting masters can prepare them to convey positive messages to their peers and future co-workers about their collaboration and leadership styles.  All of the meeting master behaviors are skills that can be modeled and practiced over time.

 

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Preparation Steps
  • Develop checklists of meeting menace and meeting master behaviors.
  • Have students use the checklists to reflect upon the behaviors they have exhibited at class and team meetings.  Use this reflection to plan next steps and improvements
Early Implementation Steps
  • Model meeting master behaviors.
  • Teach students how to facilitate and participate in effective short and longer meetings.
  • Teach students how to communicate better at meetings – types of important communication – courteous, summarizing, curious, open, perspective and empathy building, etc
  • Role play meeting types with groups so they can practice meeting skills
Advanced Implementation Steps
  • Incorporate routine team meetings into project work days.  Support these meeting with checklists of meeting actions and meeting roles & responsibilities.
  • Have students document their meeting minutes in some form and share these with you.
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92: Collaboration Strategies (3 of 3)

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For this article, I will insert – Classroom moves – in the WHAT section so that I don’t lose track of them before the NOW WHAT section.

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7  –  Appreciation of Differences
  • Average version
    • Values team mates with similar backgrounds and opinions
  • Star version
    • Embraces differences and creative tensions
    • Matches unique talents to best fit positions
  • Star actions
    • Spend time learning team members’ unique talents and deciding how they can be best used for the team
    • Hold conversation with team about their team IQ – rate it, discuss it, how to raise it?
    • Encourage team to stay with creative ambiguity as long as possible
    • Do not rush to decisions
    • Embrace differences
    • Knowing that holding contrary ideas long enough can lead to breakthroughs
    • Integrate differences into innovations
  • Related classroom moves
    • Get to know each student’s interests, talents, goals, etc.
    • Figure out how to measure team IQ and teach students how to measure it and use it to set goals and next steps for their collaboration growth
    • Challenge students to identify the connections and possibilities embedded in contrary pairs/groups of ideas
    • Develop team roles that are meaningful and that appeal to different students’ talents
    • Use different team roles to develop different talents in students
 
8 –   Accountability & consequences
  • Average version
    • Does not hold anyone accountable when team puts out a disappointing effort
  • Star version
    • Discusses accountability and consequences up front
    • Review accountability and consequence throughout the project
  • Star moves
    • Help individuals define clear roles and responsibilities
    • Provide clear definitions of success
    • Converse about accountabilities and consequences as part of the team’s formation
  • Related classroom moves
    • Guide students to create team contracts that clearly describe each person’s roles and responsibilities
    • Provide expectations and rubrics for success early in the project
    • Discuss expectations and refer to rubrics throughout the project
    • Guide students to create positive & negative consequences for their team that respond to typical situations and document these in their team contracts
    • Guide students through discussions during project that compare their current behavior with the agreements and consequences their team contracts
    • Collaborate with students to create class norms and specific expectations and the system of positive and negative consequences that support these.
 
9 –  Personal leadership
  • Average version
    • Completes a task and move on with little congratulations
  • Star version
    • When task is done, reflects on what work can be reused
    • Reflects on past performance to improve future performance
    • Decides who needs performance analysis info
    • Designs formal and informal celebrations for wins
  • Star moves
    • Hold sessions to brainstorm learnings and spread the news to the right people
    • Recognize individual’s and team’s efforts
    • Provide timely and specific feedback
  • Related classroom moves
    • Provide frequent formative feedback and teach students how to use it to improve understandings and products
    • Take time to recognize individual and team’s efforts
    • Facilitate reflections that get students to consolidate what they learned about content and themselves in projects and reflect / predict on how they might use that information in the future
    • Share insights with the right students in a timely manner throughout projects

 

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Collaboration is one of the most important NT learning outcomes.  Without strong collaboration skills, students can not effectively and positively complete projects with the aid of their team mates.   Most students do not naturally have these skills when they arrive at PBL schools because individual work is highly prioritized in most non-PBL learning environments.  Most PBL teachers did not attend PBL schools growing up, so they need training on what are / how to scaffold effective collaboration skills.

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Preparation Steps
  • Research what are effective collaboration skills.  See Collaboration articles for ideas.
  • Design tools, practices, and scaffolds that promote effective collaboration skills.  See above and Collaboration articles for ideas.
Early Implementation Steps
  • Implement tools, practices and scaffolds that develop teacher’s and students’ collaboration skills.
  • Use informal assessments (observations supported by checklists) and student reflections to identify and fine tune effective strategies
Advanced Implementation Steps
  • Have students reflect and identify the collaboration strategies that are working best for themselves and why.
  • Incorporate effective strategies into classroom routines that promote strong collaboration in all student teams
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91: Collaboration Strategies (2 of 3)

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For this article, I will insert – Classroom moves – in the WHAT section so that I don’t lose track of them before the NOW WHAT section.

 

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4  –  Communication skills and conflict resolution
  • Average version
    • Avoids conflict
    • Jumps to conclusions
    • May fail to effectively communicate thoughts
    • Communicates the same way for everyone
  • Star version
    • Makes thinking known and heard
    • Identifies and acknowledges assumptions
    • Resolves conflicts
    • Varies communication style to suit teams and individuals
  • Star actions
    • Teach communication skills – listening skills, inquiry over advocacy, summarizing what was said
    • Appreciate differences and communicate differently to match these
    • Assign devil’s advocate to enliven discussions and avoid “group thinks
  • Related classroom moves
    • Teach and model good communication skills – listening skills, inquiry over advocacy, summarizing what was said
    • Let students take tests to identify their communication styles
    • Use communication tools to learn how to communicate with students who have varied communication styles
    • Teach students how to use tools that describe how people with the same or different communication styles can effectively communicate with teach other (model strategies and give practice opportunities)
    • Scaffold team conversations that allow all team members to communicate their thoughts and assumptions prior to making team decisions
    • Teach students how to have a conflict resolving conversations (model it and offer fake practice opportunities).  See here and here for ideas.
    • Teach students how to play devil’s advocate role.  Assign devil’s advocate role in specific class discussions.
 
5  –   Systems thinking
  • Average version
    • Focuses on his department with tying connections to other departments
    • Believes his team has little impact on other teams
  • Star version
    • Looks at big picture
    • Thinks of impact team has on others
    • Has a broad view of who are stakeholders (vendors, clients, family, etc)
    • Is aware of unintended impact and consequences
  • Star moves
    • Have team member assume perspectives of various stakeholders and examine issues from these perspectives
    • Encourage team to consider all possible consequences before making decisions
    • Counteract limited thinking such as – us vs. them, I am my position, etc
  • Related classroom moves
    • Have students reflect on how their decisions affect others
    • Connect projects to invested stakeholders that students need to consider while developing projects
    • Have students assume perspectives of different stake holders and examine their work from these perspectives
    • Guide students through brainstorming activities that help them realize all possible consequences for their choices prior to committing to selections
    • Teach students about limiting thinking or bad self talk patterns and to identify when those limiting patterns have affected them in the past
    • Teach students how to respond with their limiting self talk with more constructive, positive self talk
 
6  –  Personal leadership
  • Average version
    • Stays in own comfort zone
    • Only takes “safe bet” risks
  • Star version
    • Takes risks consistent with values
    • Stretches others to move beyond doubts and fears
  • Star moves
    • Cultivate a developed point of view of your leadership style
    • Know your leadership goals and vision
    • Vary your leadership style to connect and challenge with your team members
    • Share current areas of focus
    • Ask for support and feedback from team
    • Wear many hats at the right times – initiator, coach, model, facilitator, negotiator
    • Respond to team’s emotions with balancing actions – attention, humor, empathy
  • Related classroom moves
    • Be aware of the mood of your students as individuals and as teams
    • Use your awareness to select the appropriate message / style of communication
    • Be aware of your long term academic & cultural goals for your classes and how your strategies are working toward these (or not)
    • Share goals with students and ask for feedback from them
    • Ask students for frequent feedback on learning activities
    • Switch hats to suit the needs of your student (assessor, facilitator, coach, initiator, negotiator, director, follower, observer, etc.)
    • Teach students how to be aware of the moods of their teammates and teach them appropriate responses for stressful situations such as: team member is angry, overwhelmed, behind on work, confused, apathetic, etc.
    • Teach your students how to understand what communication strategies they find most motivating and how to communicate those to teachers and other students

 3-sowhat

Collaboration is one of the most important NT learning outcomes.  Without strong collaboration skills, students can not effectively and positively complete projects with the aid of their team mates.   Most students do not naturally have these skills when they arrive at PBL schools because individual work is highly prioritized in most non-PBL learning environments.  Most PBL teachers did not attend PBL schools growing up, so they need training on what are / how to scaffold effective collaboration skills.

 

4-nowwhat
Preparation Steps
  • Research what are effective collaboration skills.  See Collaboration articles for ideas.
  • Design tools, practices, and scaffolds that promote effective collaboration skills.  See above and Collaboration articles for ideas.
Early Implementation Steps
  • Implement tools, practices and scaffolds that develop teacher’s and students’ collaboration skills.
  • Use informal assessments (observations supported by checklists) and student reflections to identify and fine tune effective strategies
Advanced Implementation Steps
  • Have students reflect and identify the collaboration strategies that are working best for themselves and why.
  • Incorporate effective strategies into classroom routines that promote strong collaboration in all student teams

5-relatedstuff

90: Collaboration Strategies (1 of 3)

1-sources

 

For this article, I will insert – Classroom moves – in the WHAT section so that I don’t lose track of them before the NOW WHAT section.

 

2-what

 

Screen Shot 2016-05-09 at 4.27.26 PM

 

1  –  Shared Vision

  • Average version
    • Blurry vision of outcomes
    • Vision not shared enough with team members
  • Star version
    • Clear and inspiring vision
    • Communicates vision regularly
    • Vision is understood by all members
    • Vision is reinforced in numerous ways
  • Star actions
    • Communicate vision at least 4 times per day
    • Explain what needs to be done to fulfill vision
    • Explain why vision supports the team
    • Use the word because to tie vision to individuals
    • Include members from all levels to offer comments & clarifications – involvement = commitment
  • Related classroom moves
    • Design student friendly long term and supporting (character / academic ) learning targets
    • Communicate long term targets early in grading period (verbally, graphically, written)
    • Communicate supporting learning targets daily
    • Explain relevance of learning targets
    • Facilitate class discussion about learning targets – encourage students to clarify and revise targets
    • Have students self assess their progress using learning targets every day
    • Use multiple assessments to track progress toward learning targets daily
 

2  –   Trust among members

  • Average version
    • Relies only on herself
    • Does not expect much from others
  • Star version
    • Develops interdependency with others
    • Encourages high trust
    • Encourages high risk taking
  • Star moves
    • Develop trust by admitting mistakes
    • Make / keep small promises
    • Set high team expectations
    • Encourage risk taking
    • Encourage direct feedback
  • Related classroom moves
    • Make / keep promises about grades and follow-up workshops
    • Admit when activities are not working, how you know and involve students in fixing it
    • Set high classroom expectations
    • Allow students to conduct small tests of small risks in safe circumstances (gradually ramp up the scope of these learning risks and experiments)
    • Ask students for feedback on workshops, projects, etc.
    • Recruit and train student classroom leads and actively involve them in daily logistics
    • Have students assign team leadership roles; assign meaningful tasks to these roles
    • Hold team lead meetings to train classroom and team leads
 

3  –  Expectations and guidelines

  • Average version
    • Assumes co-workers are on same page
    • Assumes co-workers understand desired results
    • Assumes co-workers can read minds
  • Star version
    • Communicates and clarifies reciprocal expectations
    • Establishes guidelines for working together effectively
  • Star moves
    • Leaders decide with team how they will make decisions (majority, expert opinion, unanimous, etc)
    • Expectations clarified by leader
    • Team guidelines flow from agreed-upon expectations
  • Related classroom moves
    • Early in the year, design and implement activities to design classroom norms
    • Throughout the year, brainstorm strategies and guidelines that flow from classroom norms
    • Daily, clarify how current specific expectations align with learning targets and norms
    • Discuss and clarify expectations with students
    • Teach students about reciprocal expectations – what they are, effective ones, how to create and use them within their own teams

 

3-sowhat
Collaboration is one of the most important NT learning outcomes.  Without strong collaboration skills, students can not effectively and positively complete projects with the aid of their team mates.   Most students do not naturally have these skills when they arrive at PBL schools because individual work is highly prioritized in most non-PBL learning environments.  Most PBL teachers did not attend PBL schools growing up, so they need training on what are / how to scaffold effective collaboration skills.

 

4-nowwhat
Preparation Steps
  • Research what are effective collaboration skills.  See Collaboration articles for ideas.
  • Design tools, practices, and scaffolds that promote effective collaboration skills.  See above and Collaboration articles for ideas.
Early Implementation Steps
  • Implement tools, practices and scaffolds that develop teacher’s and students’ collaboration skills.
  • Use informal assessments (observations supported by checklists) and student reflections to identify and fine tune effective strategies
Advanced Implementation Steps
  • Have students reflect and identify the collaboration strategies that are working best for themselves and why.
  • Incorporate effective strategies into classroom routines that promote strong collaboration in all student teams
5-relatedstuff