Class 3 Readings in “Design Kit_The Course for Human-Centered Design.” Dropbox. Web. 14 Mar. 2016.
- Learnings:
- highlights from interviews, observations, and anecdotal notes from Inspiration Phase
- communicated in full sentences to capture whole stories
- Themes:
- categories that organize learnings
- capture similarities in multiple data sources
- headlines for clusters of similar learnings
- Insights:
- succinct expressions of what was learned
- offer both new and expected perspectives
- How Might We …?:
- generative questions based on insights that trigger brainstorming
- Ideas:
- brainstormed items that answer How Might We … ? questions
- during brainstorming these ideas are not judged
- can be represented by quick sketches
- Capture Your Learnings:
- Set up a download space: space with lots of room for displaying Post-Its
- Download learnings:
- document key findings on Post-Its
- print out key photos
- what to capture?
- personal details – who? age? location? profession?
- interesting stories
- motivations
- barriers, frustrations
- interesting interactions with people and the environment
- lingering questions
- Share inspiring stories:
- tell compelling stories
- be descriptive and specific
- share the who, what, when, where, why, how
- identify resonant stores
- Tips:
- actively listen – compare / contrast stories, identify recurring themes
- capture information in small pieces – quotes, succinct stories
- display notes – display and organize Post-Its on wall by data source details
- Search for meaning: identify themes that can inform design
- Don’t feel shy about retelling key stories
- Cluster related information:
- each picks top 3
- cluster Post-Its in categories such as: consistent problems, shared significance, surprise elements
- Find themes
- name clusters
- rearrange until all themes have been identified
- Turn themes into insight statements
- each theme can have multiple insights
- express as complete sentences
- Revisit your challenge
- revisit initial design challenge using insights
- narrow insights using design challenge to top 3 – 5
- Create “How Might We … ?” Questions (generative questions)
- multiple questions per insight
- use plain simple language
- aim for proper scoping
- too narrow – hinders creativity
- too broad – not actionable
- suggests starting points
- suggests key logistics
- select Top 3
- trust gut
- select most generative questions, not necessarily the easiest ones
- HCD Inspiration Steps applied to Solving Student Learning Design Challenge
- Select a design problem that relates to student learning and complete the Inspiration phase
- Recruit a design team that will help you document and identify key insights that you gathered during the Ideation: Synthesis phase
- Scaffolding HCD Inspiration Steps for Students
- Experience HCD process prior to facilitating it to learn how to better scaffold it
- Let students in design teams select a worthy design challenge (or assign one)
- Guide them through a student friendly, time effective version of the Inspiration phase
- Develop visuals and assign readings that teach students key steps in student-friendly version of the Ideation: Prototyping phase
- Secure A LOT of Post-Its or teach them how to use a post-it app
- HCD Ideation: Synthesis Steps applied to solve student learning design challenge
- Meet with design team in a space with lots of Post Its and wall space.
- Record these learnings on Post-Its. See above for details.
- Work with data team to identify recurring themes. See above for details.
- Work with data team to identify key insights. See above for details.
- Work with data team to formulate and prioritize “How Might We … “ questions. See above for details.
- Scaffolding HCD Inspiration Steps for Students
- Facilitate student design teams through a student friendly version of the steps listed above
- HCD Ideation: Synthesis Steps applied to solving a student learning design challenge
- Gather more research on lingering questions
- Repeat early implementation steps again
- Then move unto to Prototyping phase
- Scaffolding HCD Inspiration Steps for Students
- Let students reflect on how HCD_ Inspiration Steps can be used to develop better insights to problems in other courses and in their own lives
- Facilitate students through Prototyping phase